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Terms and Conditions 

Terms and Conditions




1. Saffron kitchen  is a Certified Halaal catering company .

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 working days and delivery confirmed by way of email .

3. Return and Refunds policy

The provision of goods and services by Saffron Kitchen  is subject to availability. In cases of unavailability, Saffron kitchen will refund the client in full within 7 days. Cancellation of orders by the client will attract a 20 % administration fee.

4. Customer Privacy policy

Saffron Kitchen shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

5. Payment options accepted

Payment may be made via Visa, MasterCard, or by bank transfer into Saffron Kitchen bank account, the details of which will be provided on request.

6. Card acquiring and security

Card transactions will be acquired for Saffron Kitchen  via Peach Payments.

7. Customer details separate from card details

Customer details will be stored by Saffron Kitchen separately from card details which are entered by the client into Peach Payments.

8. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility

Saffron Kitchen takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile

This website is governed by the laws of South Africa and Saffron kitchen chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

11. Variation

Saffron Kitchen  may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information

This website is run by Saffron Kitchen based in South Africa

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